Our Privacy Policy
Welcome to BaobabMart, your trusted platform for African products. We respect your privacy and are committed to protecting your personal information. The Privacy Policy of Baobabmart describes the types of information we collect from you, how we use, share, and protect this information, and your rights regarding this information.
1. Collection of Personal Information
When you use our platform, we collect information that you voluntarily provide to us, including your name, email address, shipping address, phone number, and payment details. This data is necessary to process your orders, respond to your queries, and provide our services to you.
We automatically collect certain information when you use our platform, such as your IP address, device information, log data, and browsing behavior. We Therefore use this data to improve our platform and your shopping experience.
2. Use of Personal Information
We use your personal information to provide, personalize, and improve our services. This therefore includes processing your orders, managing your account, responding to your queries, conducting research and analysis, and as well providing you with marketing and promotional content.
We may also use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their marketing purposes.
We may sometimes share your personal information with our service providers who perform functions on our behalf. Hence, these providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
We may happen to disclose your personal information to comply with laws, to respond to legal requests, to protect our rights, and to protect the safety of our users.
4. Protection of Personal Information
We also implement appropriate technical and organizational measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, correct, or delete your personal information held by BaobabMart. You can do most of these through your account settings. If you need assistance, you can contact us at he**@ba********.com .
You have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails that we send you.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. If we do, we will update the “last updated” date at the bottom of the Privacy Policy.
Finally, if you have any questions or concerns about the Privacy Policy of Baobabmart or our privacy practices, please contact us at he**@ba********.com
Contacting Customer Support
For any questions or assistance with returns:
Phone: +44-7418-3070155 (Monday to Friday, 9:00 AM – 5:00 PM)
Email:
he***@ba********.com
Live Chat: Available 24/7 on the website for immediate assistance.
Thank you for choosing BaobabMart. We are committed to respecting your privacy and protecting your personal information.
Last Updated: 30th June 2024
