Coupons and Free Shipping Policy
At BaobabMart, we aim to make your shopping experience affordable and convenient. This policy outlines how you can take advantage of our exclusive coupons and enjoy free shipping on eligible purchases. Please review the details to ensure you make the most of these exciting benefits.
1. Coupons Policy
Eligibility for Coupons
Coupons are applied at checkout to offer discounts on your purchases. The promotional material accompanying each coupon outlines each coupon’s specific terms, including expiration dates and eligible products. Please read these terms carefully to maximize your savings.
Types of Coupons
- Percentage Off Coupons: These coupons discount the total order value of specific products.
- Fixed Amount Coupons: These offer a fixed monetary discount off the total order value.
Redemption Process
Redeeming a coupon is simple:
- Enter the unique coupon code during checkout before completing your purchase.
- Note: Coupons cannot be combined with other discounts or promotions unless explicitly stated.
Non-Transferable and One-Time Use
Coupons are issued exclusively to the intended recipient and cannot be transferred. Each coupon is valid for one-time use only.
Expiration Dates
All coupons come with an expiration date, after which they are no longer valid. To avoid disappointment, we encourage customers to use their coupons before expiration.
Refunds and Returns
If you return a product purchased with a coupon, the coupon value will not be refunded or credited back. Refunds will only apply to the amount paid after the coupon discount.
2. Free Shipping Policy
Eligibility for Free Shipping
- Free shipping is available on select products or orders that meet the minimum purchase requirement (e.g., orders over $150).
- Products eligible for free shipping are marked with a “Free Shipping” label on their product page.
Shipping Methods
- Free shipping applies to standard shipping only. Delivery times range from 2 to 7 business days, depending on your destination.
- Expedited or express shipping options are available at an additional cost.
Promotional Free Shipping
We periodically offer free shipping promotions for all customers. These events are announced via email, newsletters, and social media channels. Keep an eye out for these opportunities!
International Orders
- Free shipping may not apply to international orders unless explicitly stated in the promotion.
- Bulky or oversized items may be excluded from free shipping and could incur additional charges.
Processing Time
Orders eligible for free shipping are processed within 1-3 business days, depending on inventory availability and order volume.
Tracking Information
Once your order is shipped, you’ll receive tracking information via email to monitor its progress until delivery.
3. Combining Coupons with Free Shipping
Stacking Offers
In most cases, you can use a coupon and still qualify for free shipping if your order meets the minimum requirements.
Example: Apply a 10% off coupon and still enjoy free shipping on orders over $150.
Limitations
Some coupons may exclude free shipping or require a higher purchase threshold to combine both offers. Please refer to the coupon’s terms and conditions for more details.
Contacting Customer Support
For any questions or assistance with returns:
Phone: +44-7418-3070155 (Monday to Friday, 9:00 AM – 5:00 PM)
Email: he***@********rt.com
Live Chat: Available 24/7 on the website for immediate assistance.
Thank you for choosing Baobabmart. We appreciate your trust in us and look forward to serving you!
Note: This policy is subject to change without prior notice to accommodate changes in our operations and regulatory requirements.
Last Updated: 30th June 2024.