Shopping at BaobabMart is easy and convenient. This guide provides a step-by-step process for ordering on Baobabmart, ensuring you can easily find and purchase the products you love. Therefore, ordering on Baobabmart is a simple and straightforward process.
Step-by-Step Guide to Placing an Order
- Visit the Baobabmart Website: Open your web browser and search for Baobabmart.com.
- Browse or Search for Products: Use the search bar to find specific items, or browse through categories to explore the available products.
- Select a Product: Click on the product you are interested in to view its details. Review the product description, specifications, and other customers’ reviews.
- Add to Cart: Select the desired quantity and click “Add to Cart”. You can continue shopping or directly proceed to checkout.
- Review Your Cart: Click on the cart icon at the top right corner of the page to view the items in your cart. Ensure that everything is correct.
- Proceed to Checkout: Click “Checkout” to start the purchase process. You will be prompted to enter shipping and payment information.
- Enter Shipping Information: Provide your shipping address details. Double-check to ensure accuracy to avoid delivery issues.
- Choose Shipping Method: Select your preferred shipping option. Baobabmart offers various shipping methods depending on your location and urgency.
- Enter Payment Information: Choose your payment method and enter the required details. Baobabmart accepts various payment options, including credit cards, PayPal, and more.
- Apply Coupons or Promo Codes: If you have a coupon or promo code, enter it in the designated field and click “Apply” to get your discount.
- Review and Confirm Your Order: Double-check all the information. Ensure that your order details, shipping address, and payment information are accurate. Click “Place Order” to finalize the purchase.
- Receive Order Confirmation: You’ll receive an order confirmation email with details about your purchase and estimated delivery time.
How to solve payment issues
If you are unable to complete your payment, please watch the video below for assistance.
Tips for a Smooth Ordering Experience
- Save Your Payment Information: Save your payment details for faster checkout next time.
- Create a Wishlist: Use the wishlist feature to save items for future purchases.
- Check for Promotions: Always check the homepage or promotions section for current discounts and special offers.


Frequently Asked Questions
- Can I change my order after it’s been placed?
- Yes, you can modify your order after it has been paced. But, this is only possible if it hasn’t been processed. Contact customer support for assistance.
- How do I track my order?
- You’ll receive a tracking number via email once your order has shipped. Use this number to monitor your delivery.
- What if I encounter a problem during checkout?
- Clear your browser cache, try a different browser, or contact customer support for help.
Contacting Customer Support
For further assistance with placing an order, contact Baobabmart customer support:
- Ticket: Create a ticket on the support page
- Live Chat: Available on our website.
- Phone: +237 651 598 005 /+44 7418 370155 during business hours.
Placing an order on Baobabmart is easy and user-friendly. Follow these steps to therefore enjoy a seamless shopping experience and get the products you love delivered right to your door.
Thank you for choosing Baobabmart, and happy shopping!







